Refund policy

Returns, incorrect items and order issues

If an item arrives damaged, is misprinted, differs from the approved design or appears defective, contact us promptly through our Contact page or techsavvyconsultant@gmail.com. Include your order number, a description and clear photos of the item and packaging where useful. For a missing package, include the tracking information. We will review the issue and explain the available remedy and next steps.

Please contact us before returning anything. We will provide instructions if a return is needed. A production facility address on a package is not automatically the address for a customer return. We do not promise a replacement or refund before reviewing the issue, and this does not limit rights that applicable law gives you.

Because items are made to order, we do not offer returns or exchanges for a change of mind or a size selected incorrectly when the item was produced correctly. Please check the product’s size guide before ordering. This rule does not affect an item that is defective, incorrect or otherwise covered by rights that cannot lawfully be excluded.